User:Shawndouglas/sandbox/sublevel9

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Whether conducting the request for information (RFI) or request for proposal (RFP) process, a quality set of questions for potential laboratory information management system (LIMS) vendors to respond to provides a solid base for helping evaluate and narrow down potential vendors. The RFI in particular is good for this sort of "fact finding," acting as an ideal means for learning more about a potential cannabis testing LIMS solution and how it can solve your laboratory's problems, or when you're not even sure how to solve those problem yet. However, the RFI should not be unduly long and tedious to complete for prospective vendors; it should be concise, direct, and honest. This means not only presenting a clear and humble vision of your own organization and its testing and informatics goals, but also asking just the right amount of questions to allow potential vendors to demonstrate their expertise and provide a clearer picture of who they are. Some take a technical approach to an RFI, using dense language and complicated spreadsheets for fact finding. However, vendors appreciate a slightly more inviting approach, with practical questions or requests that are carefully chosen because they matter to you and your laboratory.[1]

What follows are a carefully selected set of "questions" for cannabis testing LIMS vendors posed as, well, requests for information. This collection of questions is admittedly long. Keeping with advice about maintaining a concise RFI, you may not use all of these as part of your RFI process. Remember that an RFI is not meant to answer all of your questions, but rather is meant as a means to help narrow down your search to a few quality candidates while learning more about each other.[1] Feel free to narrow this list down to those questions that are most important to your laboratory as part of this fact finding mission.

The primary source used to compile this selection of RFI questions is the LIMSpec for Cannabis Testing. That specification document was designed specifically to take a regulatory-, standards-, and guidance-based approach to how laboratory informatics systems should address the needs of cannabis testing laboratories. As such, LIMSpec for Cannabis Testing turns to ASTM E1578-18 Standard Guide for Laboratory Informatics at its core, as well as more than 70 different regulations, standards, and guidance documents. Additionally, many elements from the "LIMS functionality requirements specific to cannabis testing" section of Chapter 1 are also tapped into. Other sources used to build this RFI include:

  • Most of the sources cited in the RFI questionnaires in Appendix 3 of the upcoming Choosing and Implementing a Cloud-based Service for your Laboratory
  • A solicitation document by the Oklahoma State Department of Health[2]
  • A Labcompare article about LIMS and cannabis testing[3]

The ordering of the RFI questionnaire is as follows:

RFI introduction
Organization basics
LIMS: Primary cannabis testing workflow
LIMS: Workflow and operations maintenance and support
LIMS: Interoperability and system performance
LIMS: Software security, data integrity, and related policies
Cloud infrastructure, security, and related policies
Account management and support
License agreements, service level agreements (SLAs), and contracts
Service implementation
Pricing

References