Difference between revisions of "User:Shawndouglas/sandbox/sublevel9"

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===Implementation basics===
===Pricing basics===
Please describe your approach to implementing your on-premises or cloud-based cannabis testing LIMS for clients. You should address:
Please describe how your company's pricing and payment models meet industry standard practices (e.g., payment per actual services consumed, per GB of storage, per server, per annual subscription, per user etc.). Provide pricing estimates and examples based upon the various services provided using a current published catalog, standard market pricing, and/or web enabled price calculators. Explain how any metered services are clearly reported and billed. Ensure all costs are accurately reflected, including any:


* the standard timeframe for implementation and onboarding (overall average or last 10 customers);
* underlying "implied" costs,
* whether or not a dedicated point of contact will be maintained throughout implementation, to the end of the contract;
* initial "stand up" costs,  
* what resources clients will require to support the implementation and throughout the contract's duration;
* ongoing maintenance or subscription costs,
* what client processes and procedures your organization has found to be vital to optimal implementation and operation;
* renewal-related price increases
* what device and database integrations are supported in an implementation;
* data download costs, and  
* whether or not unsupported devices and databases can be added for support;
* termination costs.
* how the impact or disruption of client resources is minimized during implementation; and
* what your normalization and fine-tuning procedures are.
 
 
 
 
 
 
 
===Completion and handoff===
Please describe what steps are taken to ensure the implementation is complete, as well as how the software or service is handed off to the client afterwards. If your organization provides training and documentation at handoff, describe how this training and documentation is administered, and at what additional cost, if any.
 
 
 
 
 
 
 
===Multi-site implementations===
Please describe the process used when implementing a LIMS solution or service to a client with many geographically dispersed facilities.
 
 
 
 
 
 
 
===Updates and releases===
Please describe the expected frequency and approach to providing and implementing security updates and versioned releases for your LIMS.

Revision as of 14:06, 21 August 2021

Pricing basics

Please describe how your company's pricing and payment models meet industry standard practices (e.g., payment per actual services consumed, per GB of storage, per server, per annual subscription, per user etc.). Provide pricing estimates and examples based upon the various services provided using a current published catalog, standard market pricing, and/or web enabled price calculators. Explain how any metered services are clearly reported and billed. Ensure all costs are accurately reflected, including any:

  • underlying "implied" costs,
  • initial "stand up" costs,
  • ongoing maintenance or subscription costs,
  • renewal-related price increases
  • data download costs, and
  • termination costs.