Difference between revisions of "User:Shawndouglas/sandbox/sublevel7"

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===Software and services offered===
===Software and services offered===
Please describe the primary cannabis testing LIMS solution(s) offered by your organization, particularly those which may be relevant based upon our company's stated needs. If the software is offered as a service or the software functionality is unlocked based upon subscriber tiers, explain the different tiers of service or functionality provided and any significant exceptions and differences separating the tier levels.
Please describe the primary LIMS solution(s) offered by your organization, particularly those which may be relevant based upon our company's stated cannabis testing needs. If the software is offered as a service or the software functionality is unlocked based upon subscriber tiers, explain the different tiers of service or functionality provided and any significant exceptions and differences separating the tier levels.




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===Expected level of integration or interoperability===
===Expected level of integration or interoperability===
Please describe how you anticipate your cloud solutions being able to readily integrate or have base interoperability with a client's systems and business processes, while making it easier for the client to perform their tasks in the cloud.
Please describe how you anticipate your LIMS solution(s) being able to readily integrate or have base interoperability with a client's systems and business processes, while making it easier for the client to perform their laboratory's tasks.




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===Details about those cloud services===
===Details about those LIMS solutions and services===
Please provide details about:
Please provide details about:


* number of clients specifically using your organization's cloud computing or cloud-related services;
* number of clients specifically using your organization's LIMS solution(s) and related services;
* how long each of those services has been offered;
* how long each of those solutions and services has been offered;
* the growth rate of those services over the prior fiscal year;
* the growth rate of those solutions and services over the prior fiscal year;
* the average historical downtime of a given cloud service;
* the average historical downtime, if offered as a cloud-based service;
* how those services or your organization overall are ranked by top research firms such as Gartner and Forrester; and
* how those solutions and services or your organization overall is ranked by market researchers and media organizations; and
* any awards received for your organization's cloud computing or cloud-related services.
* any awards received for your organization's LIMS solution(s) and related services.




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===Vision and investment in those cloud services===
===Vision and investment in those LIMS solutions and services===
Please provide details about the vision and future direction for choosing, developing, and implementing new in-house or third-party technologies as part of your organization's cloud computing initiative. Additionally, discuss the level of investment made by your organization towards researching, adopting, and integrating newer, more secure technologies and processes into your organization's operations.
Please provide details about the vision and future direction for choosing, developing, and implementing new technologies, development methods, and security protocols as part of your organization's product development and maintenance initiative. Additionally, discuss the level of investment made by your organization towards maintaining, updating, and upgrading those LIMS solutions and services going forward.




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Please provide details on:
Please provide details on:


* how many clients you provide (or have provided) cloud computing and cloud-related services to in our organization's industry;
* how many clients you provide (or have provided) LIMS solutions and services to in the cannabis testing industry;
* whether any of them are willing to act as references for your services;
* whether any of them are willing to act as references for your solutions and services;
* what experience your organization has in meeting the unique regulatory requirements of our industry;  
* what experience your organization has in meeting the unique regulatory requirements of the cannabis testing industry;  
* any examples of clients being a learning source for improving your service; and
* any examples of clients being a learning source for improving your solutions and services; and
* any whitepapers, reports, etc. authored by your organization that are relevant to our industry.
* any whitepapers, reports, etc. authored by your organization that are relevant to clients in the cannabis testing industry.





Revision as of 18:35, 2 July 2021


-----Return to the beginning of this guide-----

5. An RFI for evaluating cannabis testing LIMS vendors

Whether conducting the request for information (RFI) or request for proposal (RFP) process, a quality set of questions for potential laboratory information management system (LIMS) vendors to respond to provides a solid base for helping evaluate and narrow down potential vendors. The RFI in particular is good for this sort of "fact finding," acting as an ideal means for learning more about a potential cannabis testing LIMS solution and how it can solve your laboratory's problems, or when you're not even sure how to solve those problem yet. However, the RFI should not be unduly long and tedious to complete for prospective vendors; it should be concise, direct, and honest. This means not only presenting a clear and humble vision of your own organization and its testing and informatics goals, but also asking just the right amount of questions to allow potential vendors to demonstrate their expertise and provide a clearer picture of who they are. Some take a technical approach to an RFI, using dense language and complicated spreadsheets for fact finding. However, vendors appreciate a slightly more inviting approach, with practical questions or requests that are carefully chosen because they matter to you and your laboratory.[1]

What follows are a carefully selected set of "questions" for cannabis testing LIMS vendors posed as, well, requests for information. This collection of questions is admittedly long. Keeping with advice about maintaining a concise RFI, you may not use all of these as part of your RFI process. Remember that an RFI is not meant to answer all of your questions, but rather is meant as a means to help narrow down your search to a few quality candidates while learning more about each other.[1] Feel free to narrow this list down to those questions that are most important to your laboratory as part of this fact finding mission.

The primary source used to compile this selection of RFI questions is the LIMSpec for Cannabis Testing. That specification document was designed specifically to take a regulatory-, standards-, and guidance-based approach to how laboratory informatics systems should address the needs of cannabis testing laboratories. As such, LIMSpec for Cannabis Testing turns to ASTM E1578-18 Standard Guide for Laboratory Informatics at its core, as well as more than 70 different regulations, standards, and guidance documents. Additionally, many elements from the "LIMS functionality requirements specific to cannabis testing" section of Chapter 1 are also tapped into. Other sources used to build this RFI include:


RFI introduction

If you're conducting a full RFI, you're going to lead with the standard components of an RFI, including:

  • a table of contents;
  • an honest introduction and overview of your organization, its goals and problems, and the services sought to solve them;
  • details on how the RFI evaluation process will be conducted;
  • the calendar schedule (including times) for related events;
  • how to submit the document and any related questions about it, including response format; and
  • your organization's background, business requirements, and current technical environment.


Organization basics

Primary business objectives

Please describe the primary business objectives for your organization.




Organization history

Please give some background on your organization's history, including how long it has been offering a cannabis testing LIMS.




Financial stability

Please provide information concerning the financial stability of your organization. If your organization is public, please include relevant documents such as annual reports and supporting financial statements. If private, please include documentation that supports the representation of your organization as a stable, profitable, and sustainable one. If not profitable, please provide details about your organization's path towards profitability.




Software and services offered

Please describe the primary LIMS solution(s) offered by your organization, particularly those which may be relevant based upon our company's stated cannabis testing needs. If the software is offered as a service or the software functionality is unlocked based upon subscriber tiers, explain the different tiers of service or functionality provided and any significant exceptions and differences separating the tier levels.




Expected level of integration or interoperability

Please describe how you anticipate your LIMS solution(s) being able to readily integrate or have base interoperability with a client's systems and business processes, while making it easier for the client to perform their laboratory's tasks.




Details about those LIMS solutions and services

Please provide details about:

  • number of clients specifically using your organization's LIMS solution(s) and related services;
  • how long each of those solutions and services has been offered;
  • the growth rate of those solutions and services over the prior fiscal year;
  • the average historical downtime, if offered as a cloud-based service;
  • how those solutions and services or your organization overall is ranked by market researchers and media organizations; and
  • any awards received for your organization's LIMS solution(s) and related services.




Vision and investment in those LIMS solutions and services

Please provide details about the vision and future direction for choosing, developing, and implementing new technologies, development methods, and security protocols as part of your organization's product development and maintenance initiative. Additionally, discuss the level of investment made by your organization towards maintaining, updating, and upgrading those LIMS solutions and services going forward.




Experience and references

Please provide details on:

  • how many clients you provide (or have provided) LIMS solutions and services to in the cannabis testing industry;
  • whether any of them are willing to act as references for your solutions and services;
  • what experience your organization has in meeting the unique regulatory requirements of the cannabis testing industry;
  • any examples of clients being a learning source for improving your solutions and services; and
  • any whitepapers, reports, etc. authored by your organization that are relevant to clients in the cannabis testing industry.




Infrastructure, security, and related policies

-----Go to the next chapter of this guide-----

Citation information for this chapter

Chapter: 5. An RFI for evaluating cannabis testing LIMS vendors

Edition: Winter 2020

Title: LIMS Buyer’s Guide for Cannabis Testing Laboratories

Author for citation: Shawn E. Douglas

License for content: Creative Commons Attribution-ShareAlike 4.0 International

Publication date: TBD